Quick answers about projects, AI Solutions, payments, and your account.
Zelance is an AI-first marketplace where businesses and clients hire AI Builders to deliver custom AI solutions.
Anyone can join as a Client, AI Builder, or both.
Yes. Creating an account is free.
Create your profile and begin posting projects or publishing AI Solutions.
Yes. You can use both Client and AI Builder features.
AI Solutions are ready-to-use AI offerings published by AI Builders.
Yes. There is no limit.
Yes. You can update it anytime.
Clients can purchase directly from its listing page.
Click "Post Project" and provide your requirements.
AI Builders matching your requirements can submit proposals.
Yes, until work has started.
Yes, subject to the project status.
Payments are securely handled through Zelance.
After the approved work is completed.
Yes. Payments are protected until completion.
Yes, if the order qualifies under the refund policy.
After a project or AI Solution is completed.
No. Reviews cannot be edited after submission.
It is based on verified client reviews.
Verified AI Builders are clearly marked on their profiles.
Use the Report option on their profile or project.
Zelance reviews the case and makes a final decision.
Yes. Your data is protected using industry-standard security.
Yes. You can update your profile anytime.
Use “Forgot password?” on the sign-in page. If you do not see the email, check spam and wait before requesting another link — Supabase’s built-in mailer allows only about 2–4 reset emails per hour per address on the free tier. Projects with custom SMTP are not subject to that limit.
Visit the Support page and create a ticket.
Most requests receive a response within 24–48 hours.
Submit a support ticket with the issue details.
Zelance focuses exclusively on AI Builders and AI Solutions.
Yes. Projects can be completed through milestones.
Yes. Zelance is available globally.
Ownership follows the agreement between the client and AI Builder.